Shipping policy

✧ Shipping

All orders are carefully packed and dispatched from the United Kingdom.

✧ Processing Time

Orders are typically processed within 2-5 working days. During busy periods, this may be slightly extended. For intuition boxes please allow up to 14 days .

✧ UK Delivery

All UK orders are sent via tracked delivery.

A flat rate of £6.99 is applied at checkout.

Orders are carefully packed and dispatched as quickly as possible. Tracking details will be provided once your order has been shipped.

Order cancellations

Due to the nature of our products and the way orders are processed, all orders are final once placed. As many of our items are one of a kind or allocated specifically to each customer, we are unable to accept cancellations or changed once an order has been confirmed.

By completing your purchase, you agree to these terms.

This does not affect your statutory rights under UK consumer laws

✧ International Shipping

International orders are available upon request.

Shipping is calculated individually based on destination and parcel size to ensure safe and secure delivery.
Please contact prior to purchase for a tailored shipping quote

Please note that customs fees, duties, or import taxes may apply depending on your country and are the responsibility of the buyer.

✧ Important Information

Once an order has been dispatched, Crystal Asylum is not responsible for delays caused by the courier.

✧ Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders sent to incorrect addresses provided by the customer.