Terms of service
✧ Terms of Service
By purchasing from Crystal Asylum, you agree to the following terms.
✧ Products
All items are one-of-a-kind and you will receive the exact piece shown. Due to the natural formation of crystals, variations, inclusions, internal lines, and surface markings are to be expected and are not considered faults.
All pieces are intuitively selected and considered personalised.
✧ Orders & Acceptance
By placing an order, you confirm that you have read the full product description, viewed all images, and agree to our policies before purchasing.
✧ Returns & Refunds
Due to the personalised and one-of-a-kind nature of our products, orders are non-returnable and non-refundable, except where required by UK consumer law.
✧ Shipping
Shipping costs and delivery options are clearly displayed at checkout. High-value orders may be sent via fully insured delivery to ensure safe arrival.
Once an order has been dispatched, we are not responsible for delays caused by couriers.
✧ Liability
Crystal Asylum is not responsible for any misuse of products.
All metaphysical and spiritual properties described are for informational purposes only and are not a substitute for medical, psychological, or professional advice.
✧ Damage or Issues
Any issues with your order must be reported within 48 hours of delivery, with clear photographic evidence.
✧ Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice.
By purchasing from Crystal Asylum, you agree to the following terms.
✧ Products
All items are one-of-a-kind and you will receive the exact piece shown. Due to the natural formation of crystals, variations, inclusions, internal lines, and surface markings are to be expected and are not considered faults.
All pieces are intuitively selected and considered personalised.
✧ Orders & Acceptance
By placing an order, you confirm that you have read the full product description, viewed all images, and agree to our policies before purchasing.
✧ Returns & Refunds
Due to the personalised and one-of-a-kind nature of our products, orders are non-returnable and non-refundable, except where required by UK consumer law.
✧ Shipping
Shipping costs and delivery options are clearly displayed at checkout. High-value orders may be sent via fully insured delivery to ensure safe arrival.
Once an order has been dispatched, we are not responsible for delays caused by couriers.
✧ Liability
Crystal Asylum is not responsible for any misuse of products.
All metaphysical and spiritual properties described are for informational purposes only and are not a substitute for medical, psychological, or professional advice.
✧ Damage or Issues
Any issues with your order must be reported within 48 hours of delivery, with clear photographic evidence.
✧ Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice.